Got something on your mind? An order, a product, shipping, or anything else — it's welcome here, and someone on the team will pick it up.
Need a Hand?
Email: support@lumolott.com
We usually write back within 24–48 hours, Monday to Friday.
About an Order
Pop your order number in the message — it gets you a quicker answer.
Something Else
Wholesale, teaming up, press, or general questions all go to the same address above. We'll point your message to whoever's best placed to help.
When We're Around
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: we're off.